Sunday 28 June 2015

Railyatri / Upbhokta Pakhwada

Why in news?
The historical country wide massive public outreach event under the name “Railyatri/Upbhokta Pakhwada” (Passenger and customer Facilitation fortnight) organized all over Indian Railways from 26.05.2015 to 09.06.2015 concluded successfully.

The fortnight long Railyatri Upbhokta ‘Pakhwada’ was based on the themes of SEVA (Service), SAMAPRAN (Dedication), SAHYOG (Cooperation/ participation), SANKALP (Commitment) and SAMPARK (Outreach). 

What is it all about?
  • The ‘Rail Yatri/Upbhokta Pakhwada’ has been a countrywide attempt of Indian Railways to reach out to its customers and engage them in identified areas of interface.
  • The events undertaken during this fortnight long programme included 
    • inauguration/launching of completed projects, 
    • signing of MoUs with Railways PSUs for upgrading passenger amenities in certain identified stations, 
    • formation of Special Purpose Vehicles (SPVs) with the State Governments for joint development of Infrastructure, Road Shows & Interaction by GMs and DRMs with passengers and other customers by visiting stations and by traveling with public in suburban and other passenger trains, interaction with State Government Authorities, interaction with public seeking their support for Railway’s Cleanliness Campaign and Safety Awareness Campaign at unmanned level crossings, inspection of Railway Stations, drive about courtesy programme for the front line staff, health check-up camps, intensive drive to check catering services, vigilance checks, intensive ticket checking drive, drive against touts etc. 


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